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Property Services Response Statistics

Southdown is committed to keeping the housing it manages in the best possible state of repair. We will regularly inspect our properties and consult with service users to develop a programme of regular maintenance.

Property Services Repair Response Times:

The chart shows results for the year 01/04/11 to 31/12/11 for repairs being completed on time.  

 

Repairs Completed 11 / 12: Amount of repair works orders logged 
01/04/11-31/12/11 - 1231
  Repairs Ordered: On Target: %  Targets set:  
Emergency - 95 93 98  Emergency –  98%
Urgent - 491 456 93  Urgent –  95%
Routine - 424 393 93  Routine –  95%